Stop losing leads after hours.
We set up automated text-back, follow-up, and review systems for HVAC, Plumbing, Landscaping, and Electrical shops in Gwinnett County. You see new leads on your phone. We handle the rest.
Why This Matters
Most shops are losing $5k-$20k every month
The math is simple. 78% of homeowners book with the first contractor who responds — not the cheapest, not the highest-rated, the first. 45% of bookings happen after hours when most local shops are at dinner or asleep. The average local contractor misses 30% of inbound calls. Without automation, the only way to keep up is to be on your phone 24/7. There's a better way.
FEATURE 01
Text-Back Every Missed Call
When you can't answer, an automated text goes out within 60 seconds: "Sorry we missed you — what can we help with?" Same business line, your branding. Most leads who get a text-back stay engaged instead of dialing the next contractor on Google. The single highest-impact piece of automation we install.
Replies within 60 seconds - day, night, weekend
Sent from your business line, your tone
Keeps leads from dialing the next contractor
Three more systems running in your background
Missed-call text-back is the headliner. The full Field Assistants stack covers every other leak in your lead flow — from the moment a customer fills out your contact form to the moment they leave a Google review and book again next year.
Each system runs invisibly. You see leads. We handle the wiring.
Speed-to-Lead Follow-Up
Every website form, online inquiry, and Facebook message triggers an instant SMS, email, and calendar booking link — even at 2am. Industry data: responding in 5 minutes vs 30 minutes equals 21x higher contact rate.
Estimate Follow-Up
Every quote you send triggers a 10-day automated follow-up: SMS check-in same day, email at day 2, SMS reminder at day 5, final email at day 10. One HVAC operator using this exact playbook saw a 25% jump in closed estimates. No more quotes going cold.
Google Review Automation
Every completed job triggers a Google review request 2 hours after the tech leaves — the moment the customer is happiest. More reviews equals more free inbound leads from Maps. Contractors with active review automation out-rank competitors within 90 days.
How We Work
Four weeks from signed to fully live. No software for you to learn.
Step 1 - Free Snapshot
We run a 1-page competitive snapshot of your shop — your numbers vs your top 3 local competitors, specific gaps, and a realistic monthly upside number. You get it in your inbox within 24 hours, no sales call required.
Step 2 - 4-Week Setup
We configure everything: your phone number, calendar, customer list, integration with your existing website. You don't change any of your existing tools. We add the missing capture and follow-up layer.
Results
You install one app on your phone. New leads pop up as notifications. We monitor weekly, tune monthly. You handle the customers. We handle the system.
SEE IT IN ACTION
Want to feel what your customers would experience?
Text GROW to 770-555-0100
You'll get an instant text back in under 60 seconds — exactly the kind of response your shop could have on every missed call.
This is the same automated workflow we set up for every client.
Questions every owner asks first
Do I need to replace my website?
No. Your existing website stays as it is. We add a small chat widget and a contact form that pushes leads into the system. 5-minute change, no rebuild.
What if I already use ServiceTitan / Housecall Pro / Jobber?
Keep using them. Those are job-management tools — they run jobs once you've already won the customer. What we do is the top of the funnel: capturing every missed call and lead before they go to a competitor. We feed your existing tools, not replace them.
How fast do I see results?
Most shops see the first captured lead within 24 hours of going live (Week 4 of onboarding). Measurable revenue impact usually in the first 30–60 days. The biggest workflow — missed-call text-back — works the moment it's turned on.
What's the contract?
Month-to-month after the 30-day setup period. Cancel anytime. The Founder's Rate has a 6-month commitment in exchange for the locked rate, but Standard and Premium are month-to-month.
What happen if I want to cancel?
We shut off the workflows and export your customer data. You keep everything. The system is designed to make leaving feel hard because of the results, not because of the contract.
Is my data shared with anyone?
No. Your customer database is yours alone. We use industry-standard tools (GoHighLevel) under our agency account, fully white-labeled, with proper compliance for SMS messaging (A2P 10DLC). See our Privacy Policy for full details.
Do you require a minimum business size?
We work best with established shops doing 30+ jobs/month. If you're brand new with no customer base, this isn't the right tool yet — get your first 30 customers, then come back and we'll set you up.
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© 2026 JJ Legacy Ventures LLC. All rights reserved. Field Assistants is a DBA of JJ Legacy Ventures LLC.